We're Collaborating with ICBC!
We are thrilled to announce a unique, ongoing recruitment venture between ICBC and CAN WiN. In their commitment to create an inclusive workplace, ICBC are actively seeking individuals with disabilities who bring diverse skills and perspectives to their teams across BC. Together, we aim to match your unique skills and strengths with roles that align with your career interests.
What Roles Are Available?
We are actively seeking qualified candidates to join our Call Centre and Customer Service Representative talent pools, where your skills and expertise will be recognized and valued. If you believe you'd be a great fit for our team and are passionate about providing exceptional service, we invite you to apply and become part of our talent pool.
When new opportunities arise, you will be formally recommended for the role by our Inclusive Workforce Specialist. Take the next step in your career journey by joining us today!
More About the Role
ICBC Insurance Customer Service Representatives provide support and information to customers and ICBC's broker community on issues such as motor vehicle registration, licensing and insurance matters.
As the first point of contact, your dedication to our customers and ability to efficiently and effectively respond to enquiries in a polite and professional manner is essential. Customer service duties include:
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Assisting with the implementation of new insurance services and initiatives
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Processing of payments and fees
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Routinely access computer databases and reference manuals to research and obtain the required information to best enable the broker to complete the customer transaction.
How Do Candidates Apply?
To be considered for a position with ICBC, fill out a Candidate Referral Form. A CAN WiN Inclusive Workforce Specialist (IWS) will be in touch to complete a pre-screening interview to discuss your candidate’s work experience and determine what workplace accommodations, if any, they require to succeed at work.
We are dedicated to finding roles that can best utilize your expertise and abilities. Join us in building an inclusive and diverse workplace.
Why Join ICBC?
A longstanding CAN WiN Employer Partner, ICBC has shown a dedicated commitment to fostering and inclusive and accessible environment and work culture for employees with disabilities.
By joining ICBC, you become part of a team where your abilities are not just recognized, but celebrated. ICBC believes in the potential of every individual and is committed to help you realize yours.
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Find out more about careers at ICBC on their website.
Jasmine has proudly served as an Inclusive Workforce Specialist with CAN WiN British Columbia for the past four years. With a strong focus on the tourism and hospitality sector, Jasmine has over two decades of experience as a human resources professional. As a seasoned business leader, she has consistently demonstrated her proficiency in strategic planning, effective execution management, fostering positive employee and labor relations, cultivating and nurturing talent, enhancing organizational capability, and applying her expertise to drive tangible results.
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Jasmine’s expertise extends to recruitment and training, ensuring the development of a skilled and diverse workforce. Her career trajectory showcases a remarkable ability to create inclusive work environments, leveraging human resources strategies to deliver exceptional business outcomes.