About the Role
Job Summary:
The role of the Department Head is to manage the operation of the assigned Denninger department efficiently and effectively to achieve Sales and Net Operating Profit (NOP) goals while giving customers an excellent shopping experience.
Job Duties
Sales & Gross Margin
Execute the Company's Merchandising and Promotional strategies to achieve the Company's
sales objectives with the assistance of the category manager
With the assistance of the Store Manager, utilize the Store Promotion Master Book/ Intranet to
execute department sales goals as assigned by the Store Manager by participating in biweekly/
monthly department head meetings
Analyse sales and gross margin reports with the assistance of the Store Manager to maximize
sales and gross margin for the department
Ensure quality control of all products
Orders effectively to achieve maximum sales and gross margin
Ensure proper procedures are followed including not limited to credits, product rotation,
invoicing, store transfers, receiving, etc.
Expense Control
Control labour costs through efficient weekly store schedules (to be approved by Store
Manager)
Minimize all operational expenses (utilities, supplies, samples, waste, donations, etc.)
Conduct regular, preventative maintenance of equipment to ensure proper functionality and
control of equipment expenses
Policies and Procedures
Enforces and adheres to all applicable legislation to ensure a safe and clean retail environment
Support the Company Mission, Vision and Guiding Principles
Enforce all Company policies and procedures
Manage and report any accident, incidents, WSIB cases to the Store Manager
Reports maintenance repairs in accordance with the Company’s reporting procedure
People Management
Ensure completion of departmental tasks by delegating to associates within the department
Communicate staffing levels to the Store Manager to ensure departmental efficiency and
customer service
Provide ongoing training and guidance to all members of the department
Responsible for the performance management of all members of the department with the
assistance of the Store Manager, using employee meeting records and annual performance
reviews
Attend regular department head meetings to review all policies, procedures and expectations
and goals and achievement of goals in the department
Ensure a harmonious and productive working environment in the store to maximize associate
morale and performance
Respond to customer concerns / issues in an appropriate and timely manner.
Shift Management and Key Holder Responsibilities
When assigned as active shift manager, you are responsible for the general communication and
organization between all departments.
Ensures all store opening procedures are followed and complete when designated as opening
shift supervisor
Ensures all mid shift procedures are followed and complete when designated as mid shift
supervisor
Ensures all closing shift procedures are followed and complete when designated as closing shift
supervisor
All other duties as assigned by Management
What We Offer:
A rewarding and fun work atmosphere
Flexible work schedules
Competitive wages
Employee Recognition Program
20% Staff discount across all locations
50% Staff discount at our Bistro/ Bitehaus
Perks Program (Monthly Super Staff Discounts, Goodlife Discount, Perkopolis and more)
Immediate health, vision and dental benefits upon hire
Employee Assistance Program
Access to 24/7 virtual health care
Deferred Profit Sharing Plan (DPSP)
What You Bring:
Essential Job Functions
● Stand and walk for extended periods of time.
● Bend and stoop to grasp objects and climb ladders. Bend and twist neck and waist, reach above
and below shoulders and squat.
● Bend and lift loads, not to exceed 50 pounds. Push and pull carts weighing up to 100 pounds.
● Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.
● Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)
About the Company
R. Denninger Limited is one of the finest food companies in the world. For more than 60 years, quality
has been the founding criteria of our company. Denninger’s has five retail locations, a manufacturing
plant and a warehouse all located throughout Southern Ontario. Denninger’s associates are hand
picked to provide the best service in the industry. If you have a passion for customer service and thrive
in a team environment, Denninger’s is the place for you!