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Workplace Health Specialist


The University of British Columbia - Okanagan Campus, University Way, Kelowna, BC, Canada


$6,068.92 - $8,724.25 Monthly

Employment Type

Full-time, Permanent

Job Summary

This position is responsible for the daily delivery of the Work Reintegration and Accommodation Program (WRAP) services.

WRAP is an integrated, collaborative approach for addressing disability, illness, injury and reduced work capacity and for providing both faculty and staff support for early intervention, stay at work strategies and safe reintegration into the work setting. The Workplace Health Specialist is responsible for case management for the Okanagan campus, obtaining all medical information required to support sick time benefits, and to determine the need for medical accommodation for faculty and staff.

Job Duties

Case Management of illness and injury on the UBC Okanagan campus:

- Provides case management advice and support for all faculty and staff where there is absence from work, normally, for longer than 5 days due to injury or non-incidental illness, reduced work capacity due to illness, injury, or a chronic condition, a planned absence for medical treatment or surgery or high or patterned absenteeism
- Communicates with medical and other health care professionals to ensure accurate, timely and complete information to support sick benefit claims, optimizes treatment and plans for work reintegration and/or accommodation.
- Acts as the central point of contact for the individual, health care providers, third-party insurers, services providers, supervisors and others as authorized by the individual.
- Ensures confidentiality of medical and sensitive personal information in accordance with all applicable privacy legislation while focusing planning around the impact of the individual s medical status on functional abilities and possible accommodation needs.
- Maintains up-to-date case file information and ensures a systematic process for collecting and tracking case management activity.
- Develops and implements guidelines and procedures to support program goals and principles.
- Leads the contracting and coordination of professional services for third-party medical evaluations/assessments.
-Ensures continuous awareness of disability management best practices.

Supports effective attendance management processes:

- Leads the implementation, ongoing maintenance and education of absence tracking procedures to ensure campus engagement and accurate reporting of absences.
- Liaises with HR Advisors and departments to identify high utilization and/or patterned absences.

WRAP education and promotion:

- Educates the UBC Okanagan campus community about WRAP and the factors that support successful reintegration and adaptation in the work environment,
- Develops and delivers ongoing program promotion and communication strategies.
- Develops materials for orientation and training of managers and heads in dealing with issues of illness and injury.
- Maintains ongoing liaison with related programs and colleagues on the UBC Vancouver campus and ensures complete reporting of Okanagan campus data and information in UBC annual plans and reports.
Other duties as required.

Employee Benefits

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

What You Bring

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

-Undergraduate degree in a relevant discipline. A relevant healthcare discipline includes occupational health, disability management, nursing or rehabilitation etc.
- Minimum of three years’ experience or the equivalent combination of education and experience.
- Demonstrated experience and interest in disability case management and health promotion.
- Experience in a post-secondary academic environment preferred.
- Knowledge of the principles of best practice in work reintegration and accommodation.
- Knowledge of relevant employment and human rights legislation.
- Demonstrated client focused philosophy and commitment to confidentiality.
- Demonstrated interpersonal, relationship building and conflict resolution skills.
- Demonstrated oral and written communication skills with strong attention to detail.
- Demonstrated organizational and planning skills.
- Demonstrated strategic and system thinking skills.
- Demonstrated strong program planning and group facilitation skills.
- Demonstrated effective presentation skills.
- Ability to work independently and in a team environment.
- Ability to organize workload, set priorities and work within deadlines and time pressures.
- Demonstrates and models the principles of a respectful work environment.

How to Apply

If you are interested in applying for this position or have a candidate who does, please fill out the Candidate Referal Form. An Inclusive Workforce Specialist will be in touch to schedule a pre-screening interview. 

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